Privacy Policy

Effective Date: 7/17/2024

This Privacy Policy explains how Hive Home Group LLC. collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at https://www.hiveroofing.com.

COLLECTION OF PERSONAL INFORMATION

Information collected directly from you: We may collect personal information directly from you, for example through a web form, communication via sms, voice communications, while scheduling an appointment, and when you contact us for customer support. Personal information we collect directly from you may include first and last name, address, email address, phone number, insurance carrier, property details, and household demographic information.

Information collected from your device: Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information collected from our partners: We may collect personal information about you from our third- party partners and combine it with other information that we collect. Personal information we collect from our partners may include, for example, first and last name, address, email address, phone number, your demographic information, shopping history, and geographic location.

SECURITY

We follow reasonable standards to protect the information submitted to us. We value your trust in providing us your information; however, no method of transmission over the Internet or method of electronic storage is guaranteed to be secure.

SHARING

We may share your information in the following ways:

Sharing with our Service Providers. We may disclose personal information to our service providers as necessary for us to provide the website and our products and services to you, to engage in the use and sharing of personal information as permitted by this privacy policy, and as may be otherwise required or permitted by applicable law. These third parties may include, without limitation, our affiliates and related entities, website and software management and hosting suppliers, support service providers, third party payment processors, cloud storage providers, information technology security providers, marketing and public relations service providers, and email service suppliers. Text messaging originator opt-in data and consent is not shared with third parties, except that we may share originator opt-in data and consent: (i) with our third-party text messaging platform service providers as may be necessary to send you messages; and (ii) as otherwise required by law.

Lawful Processes, Security & Protection of Rights. We may use and share information as required or permitted in accordance with subpoenas, court orders, valid law enforcement requests, governmental agency requests, and other legal processes. We may use information if we believe doing so is necessary or appropriate to protect our rights or the rights of others.

Business Transactions. If we undergo a change in control, acquisition, merger, reorganization, or asset sale (in whole or in part), we may transfer, sell, share, or otherwise disclose your information to the subsequent owner(s) or successor(s) of those transactions. We may also disclose your information in connection with the evaluation of those transactions.

Affiliated Companies and Third Parties. We may share your name, contact information, and other collected information with affiliated companies or third parties in order to enable those affiliated companies or third parties to contact you directly with respect to products and services in which you may be interested.

HOW WE RESPOND TO DO-NOT-TRACK SIGNALS

Due to the automatic collection of data using cookies as described above, we do not honor “do not track” requests. For this reason, your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of information using cookies and other tracking technologies.

LINKS

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our website and to read the privacy statements of any other site that collects personal information.

SURVEYS & CONTESTS

From time-to-time our website may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether to participate and therefore disclose this information.

CONSENT

From time to time, we may update this privacy policy. We will notify you about material changes to this privacy policy by placing a notice on our website. We encourage you to periodically check back and review this policy so that you always know our current privacy practices.

HOW TO CONTACT US

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (888)-345-4483 or via mail to our Headquarters: 6035 Atlantic Blvd, Ste B1 Norcross, GA 30071. You may contact us here as well.